Counseling FAQs • Insight Clinical Counseling and Wellness

You have questions?
We have answers.

What is counseling?

Counseling is a way of helping individuals and families solve emotional, social, personal or interpersonal problems. Counseling is not giving advice, or solving problems on behalf of the individual. Instead a counselor guides individuals to look at problems in an objective way.

How long does it take to meet with a counselor?

Sessions will last approximately 50-55 minutes.

How often will I meet with my counselor?

While the frequency of counseling sessions varies by each individual’s needs, we typically begin with weekly sessions. Your counselor will work with you to create a personalized care plan to address your specific needs.

Are my counseling sessions confidential?

Yes! Insight takes confidentiality very seriously, and no information will be exchanged with individuals or agencies outside of our office unless you provide us with explicit consent to do so. We recognize that a safe and confidential environment is crucial in order for you to feel comfortable sharing personal information.

Are counselors specialized in certain areas?

Yes, Insight’s team of highly-trained, professional counselors have specialities in many areas. When filling out your new client paperwork, we will match you with a licensed counselor that meets your specific needs.

Do you take insurance?

Yes, Insight accepts the following forms of insurance. Individuals can also pay by cash, check, credit cards or venmo.
Accepted Insurance Plans:
Aetna
Aetna Better Health
Aetna Better Health Ohio Rise
Aetna Medicare
Aither
All Savers
All Well Buckeye
Allegiance Benefit Plan
Allied Benefit System
Ambetter Buckeye Marketplace
Ameriben
Amerihealth Cartias Ohio Medicaid
Anthem
Anthem Ohio Medicaid
AOM Healthcare
ASA GEHA
Aultcare
Beacon Health Option Values
Buckeye Medicare
Buckeye Ohio Medicaid
CareSource
CareSource Dual
CareSource Marketplace
CareSource Ohio Medicaid
CGS Medicare Part B
Champ VA
Change Healthcare / Amfirst Insurance Company
Cigna
Cigna Medicare
Cigna/Ever North Behavioral Health
EBMS
Enterprise Group Planning
First Health
GAP
Golden Rule Insurance Company
Gravie Administrative Services
Group and Pension Administrators
Health Comp
Health Partners
Healthscope
Healthsmart/Accel
Humana Health Plan
Humana Medicare
Humana Ohio Medicaid
Independence Administrators
International Benefit Administration
Lucent Health
Magellan
Marpai
Medical Mutual / UPMC
Medical Mutual Medicare
Medical Mutual of Ohio
Meritain Health
Molina Marketplace
Molina Ohio Medicaid
Mutual Health Services
Mycare Aetna Better Health
Mycare Caresource
Mycare United Healthcare
NALC Benefits Plan
Ohio Medicaid
Ohio PPO Connect
Optum Behavioral Health Benefits
Priority Health
Prosperity Life Group
Redirect Health Administration
Sana Benefits
Student Resources
Summacare
SummaCare Medicare
Surest
The Health Plan
The Health Plan Medicare
Total Plan Concepts
Tricare For Life
Tricare Humana East Region
Trustmark Health Benefits
TTM
United Healthcare GEHA
United Healthcare Medicare Complete
Ultra Benefits
UMR
UMWA
Unicare
United Healthcare Commercial
United Healthcare Dual
United Healthcare Ohio Medicaid
UPMC
VA-Patient Centered Community Care
Vitori Health