You have questions?
We have answers.
What is counseling?

Counseling is a way of helping individuals and families solve emotional, social, personal or interpersonal problems. Counseling is not giving advice, or solving problems on behalf of the individual. Instead a counselor guides individuals to look at problems in an objective way.

How long does it take to meet with a counselor?

Sessions will last approximately 50-55 minutes.

How often will I meet with my counselor?

While the frequency of counseling sessions varies by each individual’s needs, we typically begin with weekly sessions. Your counselor will work with you to create a personalized care plan to address your specific needs.

Are my counseling sessions confidential?

Yes! Insight takes confidentiality very seriously, and no information will be exchanged with individuals or agencies outside of our office unless you provide us with explicit consent to do so. We recognize that a safe and confidential environment is crucial in order for you to feel comfortable sharing personal information.

Are counselors specialized in certain areas?

Yes, Insight’s team of highly-trained, professional counselors have specialities in many areas. When filling out your new client paperwork, we will match you with a licensed counselor that meets your specific needs.

Do you take insurance?

Yes, Insight accepts the following forms of insurance. Individuals can also pay by cash, check, credit cards or venmo.
Accepted Insurance Plans:
Aetna
Ambetter
Anthem
Beacon
Blue Cross
Blue Shield
BlueCross and BlueShield
Bon Secours
Buckeye
CareSource
Cenpatico
Cigna
Evernorth
Humana
Humana Military
Medicaid
Medical Mutual
Mercy Health Medical Mutual
Meritain
Molina
MultiPlan
Optum
Paramount
SummaCare
The Health Plan
TRICARE
UMR
UnitedHealthcare
UPMC
Out of Network

WHAT IS THE COST FOR SELF PAY?

In addition to accepting most major insurance carriers,  individuals can also pay by cash, check, credit cards or venmo.

Our current rates are:
$220 – Diagnostic Assessment
$190 – 55 min Psychotherapy
$170 – 45 min Psychotherapy

What if I need help in the evenings or weekends?

We offer evening and weekend hours for scheduling appointments. Please visit our locations pages for our hours of operation.